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Privacy Policy

Effective Date: June 5, 2026

Harbor Point Technology respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, request services, communicate with us, or use our business technology services.

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For purposes of this Privacy Policy, “Harbor Point Technology,” “we,” “us,” and “our” refers to the business operating under the Harbor Point Technology name.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Company name

  • Email address

  • Phone number

  • Mailing address or service address

  • Information submitted through website forms

  • Information provided by phone, email, text message, or during service requests

  • Details about your technology environment, support needs, or business inquiry

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries

  • Provide IT consulting and managed IT services

  • Schedule appointments or service visits

  • Prepare quotes, proposals, and invoices

  • Provide customer support

  • Communicate about service requests or projects

  • Improve our website and services

  • Maintain business records

  • Support security, fraud prevention, and legal compliance

SMS and Mobile Phone Information

Harbor Point Technology may collect phone numbers from customers and prospective customers who contact us, submit a website form, request service, schedule an appointment, or communicate with us by phone or text.

 

We use SMS text messaging for direct, one-to-one communication related to IT support requests, service inquiries, appointment scheduling, quote discussions, service follow-ups, and related business technology services.

 

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of SMS messages or HELP for assistance.

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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Harbor Point Technology does share, not sell, or rent customer mobile phone numbers or SMS consent information with third parties or affiliates for marketing, promotional, lead generation, or unrelated purposes.

Website Forms and SMS Consent

If you provide a phone number through our website contact form, you consent to receive SMS text messages from Harbor Point Technology about your inquiry, service request, appointment, quote, or related business technology services.

 

Providing a phone number is not required to browse our website. You may opt out of SMS messages at any time by replying STOP.

Cookies and Analytics

We do not sell personal information.

 

We may share information only when reasonably necessary to operate our business, provide services, comply with the law, or protect our rights. This may include sharing information with:

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  • Service providers that help operate our website, business systems, phone system, email, analytics, billing, or customer communications

  • Professional advisors such as accountants, attorneys, or insurance providers

  • Technology vendors involved in providing support or resolving a service request

  • Government, legal, or regulatory authorities when required by law

 

We do not share or sell consumer personal information, including mobile phone numbers, with third parties or affiliates for marketing, promotional, or lead generation purposes.

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How We Share Information

We do not sell personal information.

 

We may share information only when reasonably necessary to operate our business, provide services, comply with the law, or protect our rights. This may include sharing information with:

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  • Service providers that help operate our website, business systems, phone system, email, analytics, billing, or customer communications

  • Professional advisors such as accountants, attorneys, or insurance providers

  • Technology vendors involved in providing support or resolving a service request

  • Government, legal, or regulatory authorities when required by law

 

We do not share or sell consumer personal information, including mobile phone numbers, with third parties or affiliates for marketing, promotional, or lead generation purposes.

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SMS Data Sharing

Text messaging originator opt-in data and consent will not be sold, rented, shared, or disclosed to any third parties or affiliates for marketing, promotional, lead generation, or unrelated purposes.

 

We may use service providers to help deliver SMS messages or operate our communications systems, but those providers may only use the information as necessary to provide services to Harbor Point Technology and may not use it for their own marketing or promotional purposes.

 

Zoom’s 10DLC guidance requires a compliant privacy policy that states customer mobile information is not shared or sold with third parties.

Third-Party Services

We may use third-party services to operate our website, business communications, analytics, billing, scheduling, phone system, and customer support processes. These third parties may process information only as needed to provide services to us or as otherwise required by law.

 

Our website may also contain links to third-party websites. We are not responsible for the privacy practices, security, or content of third-party websites.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, communication method, or technology system can be guaranteed to be completely secure.

 

If you are sharing sensitive business, account, credential, or security-related information with us, please contact us first so we can determine the appropriate secure communication method.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and operate our business.

Your Choices

You may contact us to request that we update or delete certain personal information, subject to legal, contractual, security, and business recordkeeping requirements.

 

You may opt out of SMS messages by replying STOP.

 

You may request help with SMS messages by replying HELP.

 

You may control cookies through your browser settings or available cookie preference tools on our website.

Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the effective date at the top of this page. Continued use of our website or services after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us at:

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Harbor Point Technology
Website: https://www.harborpointtechnology.com
Email: solutions@harborpointtechnology.com
Phone: (281) 317-7160

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